These terms are the working agreement between you and CasinoCheck Zimbabwe. They set out what our material is, how far our checks reach, what we ask of you in return, and what happens when something we publish turns out to be wrong.
What you agree to when you use our material
Reading what we publish means you accept the terms below. If you do not accept them, the sensible course is to stop and rely on something else. We do not ask you to register and we do not need your name, so acceptance is simply a matter of use.
Where a brand write-up carries its own notes on evidence limits, those notes sit alongside these terms rather than replacing them. Nothing here is legal advice, and nothing here states what Zimbabwean gambling law requires of you or of an operator.
We publish research, not betting services
We are an independent research outfit covering gambling brands that accept players in Zimbabwe. We do not run a casino or a sportsbook, we hold no player funds, we cannot open, close, verify or restore an account, and we cannot release a withdrawal.
If a balance, a bonus or a verification request has gone wrong, the operator holds both the records and the authority to fix it. We hold only what we have been able to document from outside. Treat what we publish as background for your own decision, not a replacement for the operator's own written terms.
How we grade the material we hold
Not every piece of material carries the same weight, so we label it. A primary record is something issued or published by a body with standing to issue it, or a document we can point at directly. An operator statement is what a brand says about itself. A user report is feedback that shows a pattern at best. An open item is something we could not settle either way, and we say so instead of filling the gap.
A commercial review that rates a brand and describes its payment options is useful context and we log it as such, but a rating is not proof that a payment ran as described. The same holds for an independent information site that names a Zimbabwe-facing address and prints feedback without saying who left it. You can read how we grade the records we hold in full.
| Label | What it can show | What it cannot settle |
|---|---|---|
| Primary record | A dated document or entry we can point at | Whether it still stood after that date |
| Operator statement | What a brand says about its own rules and rails | Whether practice matches the wording |
| User report | An unattributed pattern worth watching | Fault, cause, or how widespread it is |
| Open item | Exactly what we could not confirm | Anything at all; open means open |
Allegations, disputes and open evidence
A complaint stays an allegation until a dated record from a body with standing to decide it says otherwise. That rule holds even when an account is detailed, and even when it reaches the press.
One dated news report in our ledger describes a bettor saying that winnings disappeared from an account on a Zimbabwe-facing betting platform, and the same report notes that comment from the operator had not been obtained. That is worth recording and worth reading, but it is not a finding against anyone. Where we hold material of that kind, we say who alleged what, when it was reported, and what remains unanswered. If you have a dispute of your own, start with the operator's own process and keep dated copies; the complaints route explains what we can and cannot do with what you send us.
Brand names, marks and identity checks
Trading names and logos belong to their owners. We reproduce a mark only so you can confirm that the address in front of you is the one we wrote about, and a mark on its own proves nothing beyond identity. It does not show a licence, a payout record or good standing.
Copying a mark is trivial, and a convincing header is the cheapest part of a fake front. Match the full hostname character by character, and reach it from somewhere you already trust rather than from a message that arrives asking you to sign in.
Dates, revisions and what a check does not cover
Everything we publish is tied to the day we checked it. Ownership changes, payment rails are switched off, terms are rewritten and licences lapse, and none of that arrives as a notice to us. A record dated in August tells you what stood in August.
We revisit brands when the evidence queue allows, not on a fixed cycle, so treat the date as part of the claim. A check also has edges: we do not audit game software, we do not test every payment route, and we cannot verify what happens inside an account we do not hold.
What you agree not to do with our material
You are welcome to read us, quote briefly and link to us. You agree not to republish whole write-ups, pull material at a volume that degrades access for other readers, or strip our dates and evidence labels from a claim you reuse.
You also agree not to attribute to us a rating, a payout test, a licence confirmation or a warning that we never published. Once the caveats are removed from one of our claims, it stops being our claim.
Adults only, and support if gambling stops being fun
Our brand material is written for adults who have already decided to gamble and want better information first. It is not written for children and it is not an invitation to start. Gambling costs money over time, and no amount of research changes the arithmetic of a house edge.
If stakes, chasing losses or hidden spending have become a problem, the responsible gambling support we keep is a better use of the next ten minutes than another brand write-up. Limits set before a session are worth more than any rating we could hand you.
Material we do not control, and where our responsibility ends
We name operators, regulators, publishers and information sites in our records because naming them lets you check our work. We do not control what they publish, we cannot vouch for their accuracy or their handling of your data, and their own terms apply once you leave us.
We publish in good faith on the evidence we hold at the date shown, and we correct what we get wrong. We cannot accept responsibility for money lost on a gambling decision you make. The stake is yours, the account is yours, and the contract behind that account sits between you and the operator.
Corrections, changes and how to reach us
If something we publish is out of date, mislabelled or plainly wrong, tell us and point at the record. Operators are welcome to write in as well; a dated document will change what we publish faster than a request to remove it. Our editorial policy sets out who decides, how quickly we act and how a correction is marked.
We revise these terms when our practice changes, and the revised wording applies from the day it appears. The revision date carries the same weight here as it does on a brand write-up.
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Common questions about these terms
Do these terms mean you are a bookmaker?
No. We publish research about brands that take Zimbabwean players. We hold no funds, run no games and cannot act on anyone's account.
Why do you call a complaint an allegation?
Because a dispute stays contested until a body with standing to decide it issues a dated ruling. Reporting an allegation accurately is not the same as declaring who was at fault.
Can I reuse your tables and labels elsewhere?
Quote briefly with a link and that is fine. Republishing a full write-up, or reusing a claim without its date and evidence label, is not.
What if a brand changes hands after you check it?
The record still shows only what stood on the check date. Ownership and payment changes are not announced to us, so read the date before you rely on the entry.